Buzzcorp Australia Pty Ltd handles returns and processes refunds in accordance with the Australian Consumer Protection legislation.
Returns for refund will only be accepted within 7 days of you receiving the goods. Returned goods must be in its original condition and include all the original packaging.
Any incorrect, missing or damaged items received must be reported to Buzzcorp Australia Pty Ltd within 24 hours of you receiving the delivery. If the item(s) received is not what was ordered please do not open the sealed package in which it was sent.
Any attempt to use the BuzzBuddy(s) will be deemed to be acceptance by the customer of the item(s) as a satisfactory and no further claim can be raised thereafter.
Returns must be carefully packed, freight paid and insured. Buzzcorp Australia Pty Ltd will not be responsible for loss or damage to returned parcels.
We cannot accept any item that has been used, tampered with or damaged. We will credit you with your original method of payment.
In the unlikely event that you are not completely satisfied with your online order, your order can be returned for either a refund or exchange.
If your order received the “Free Shipping” option the refund will be less the original shipping charges incurred by Buzzcorp Australia Pty Ltd to ship your order.
If you paid for shipping on your order you will receive a refund on the goods purchased, but not on the shipping and handling cost.
All return shipping charges are payable by the purchaser.
All refunds will be made in Australian dollars (AUD) and are subject to GST.
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